Shipping Policy

Shipping Locations We currently ship exclusively within the United States. Unfortunately, we do not offer international shipping at this time.

Shipping Methods and Options We partner with USPS, UPS, and FedEx to deliver your orders. Customers can choose between standard and expedited shipping options at checkout. Delivery times and rates are calculated based on your location and the shipping method selected.

Order Processing Times All orders are processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional events. You will receive a notification when your order has shipped.

Delivery Timeframes Standard shipping typically takes 3-5 business days for delivery once your order has been processed. Expedited shipping options are available for faster delivery. Please keep in mind that delivery times may vary depending on the carrier and destination.

Shipping Costs Shipping costs are calculated at checkout based on your location and the shipping method chosen. Occasionally, we offer free shipping promotions, including free shipping on orders over $200. These promotions are subject to change without prior notice.

Lost, Damaged, or Delayed Shipments If your order is lost, arrives damaged, or experiences significant delays, please contact our customer service team at info@bighornbison.com for assistance. We are happy to replace affected items at no additional cost.

Returns and Exchanges Due to the nature of our food products, we do not accept returns or exchanges on any consumable items. However, non-food items can be returned or exchanged within 30 days of the order date. To initiate a return or exchange for a non-food item, please contact us at info@bighornbison.com.

Contact Us If you have any questions about our shipping policy or need assistance with your order, please reach out to us at info@bighornbison.com.

Thank you for choosing Big Horn Bison. We appreciate your support!